UK & Worldwide Returns
We hope you love your MERABI, however, if it's not quite right you can send it back to us for a refund.
Kindly note, we are able to offer a flat rate for all UK returns when arranged via our Returns Manager. Any duty and taxes (if applicable), are the responsibility of the customer. Please note, you will receive the cost of the garment, minus the cost of delivery and returns fees back.
WORLDWIDE RETURNS
We hope you love your MERABI, however, if it's not quite right you can send it back to us for a refund.
To receive a refund:
When using our Returns Portal you may need a printer for your label. Please attach this to the front of your package ready for drop off or collection. We do offer paperless return options if this preferred.
If you have any issues using the Returns Manager please reach out to our Client Concierge team here.
Kindly note that any Duties and Taxes paid on delivery cannot be refunded.
Exchanges
While Nadine MERABI does not offer exchanges at this time, our return policy allows up to 14 days to return for a refund. A new order may be placed at any time for the item you wish to have instead.