- NADINE MERABI

Are you in the right place?

20% OFF with the code MERABI20 ends MIDNIGHT MONDAY. Shop Now

WE COVER ALL DUTIES AND TAXES TO THE USA AND EU Shop Now

Do you have any questions? Check our FAQ page HERE

FAQ

BLACK FRIDAY WEEKEND

We are offering 20% off EVERYTHING onsite using code MERABI20 while stocks last until midnight on Monday 29th November 2021.

No, only one offer can be applied at checkout.

This offer ends at midnight on 29th November 2021 but styles are selling out quickly!

Unfortunately we cannot reserve stock and with the high volume of orders we are expecting we advise that you make your MERABI yours ASAP to avoid disappointment.

Due to a high volume of orders we are currently shipping all orders in 2-7 business days.
Once shipped all orders are being sent on a priority service. Thank you for your patience.

Yes, as long as your items are unworn, with tags and in a sellable condition they can be returned for a refund within 14 days of you receiving your order.

OUR BUSINESS

Please contact us on socials and email for any enquiries, please note the quickest way to contact us is via email.
Monday- Friday 8am-5pm GMT

We are available via email only-
Saturday & Sunday 8am-5pm GMT

We are based in Manchester, UK. We do however ship worldwide, delivery is super quick, you can find times here.
We ship with DPD, Royal Mail and FedEx.

We are based online ONLY but our Client Concierge Team are here to help assist with any sizing or style advice. Please email hello@nadinemerabi.com. We do ship worldwide, you can find our delivery times here.

Placing your order

We are exclusively stocked at nadinemerabi.com.
All orders go through our website. Once you have found your perfect MERABI, select your size and add it to your basket and complete your payment at checkout.
We offer a variety of payment options including Klarna and you can also view the price in your preferred currency.
If you need help placing an order please email hello@nadinemerabi.com and our Client Concierge Team will be happy to assist you with your order.
We do not accept payment over the phone or via bank transfer but we promise it’s a quick and easy process.

We can’t wait to see you wearing MERABI!

We accept all major international credit and debit cards and PayPal.  We do offer buy now pay later options with Klarna, Laybuy and Clearpay.
We do not accept cash on delivery.

Yes, we do. You can Buy Now, Pay Later with
Klarna
Clear pay
Lay-Buy
Split it

Unfortunately once your order has been placed we are unable to cancel/amend your order.

Unfortunately once an order has been placed we are unable to add items to the order.  The quickest option would be to place another order for the additional items.

SIZING HELP

You can refer to our size guide here and find specific fit information for each style on the product page.

Please email hello@nadinemerabi.com and our Client Concierge team will help you select the perfect size for you.
To find your MERABI fit, we would require your bust, underbust, waist, hip and height measurements.

All total or inseam lengths for the MERABI  of your choice are located under the size & fit information on the product page.
Your MERABI can easily be altered in length by a local seamstress and will not affect the desired look, fabric or design. 

PRE-ORDERS

Pre-order means that you are able to shop your MERABI favourites early. However, delivery will be slightly longer than usual but don’t worry, we will inform you on the date that the item ships and keep you updated throughout the whole process.

Your MERABI pre-order shipment date will be stated on the product page and we will also drop you an email to let you know that your order has been shipped.

If your order has not been shipped, we are able to cancel your order if you wish. To cancel your pre-order, please email hello@nadinemerabi.com and our lovely Client Concierge team will be more than happy to help you in that process!

Delivery

Economy Delivery (2-5 Business Days) - £6.00

Next-Day (Order by 2 pm, Monday-Friday) - £10.00

Next-Day Pre 12 pm (If ordered before 2 pm, Monday-Friday) -£15.00

Saturday Delivery (If ordered before 2 pm on Friday) - £12.00

Please note we are unable to offer a next day service to the following postcodes: AB31 - AB35, AB41 - AB54, AB36 - AB38, AB55 - AB56, FK17 - FK21, HS1 - HS9, IV1 - IV63, KA27, KA28, KW0 - KW14, KW15 - KW17, PA20 - PA78, PH19 0 PH29, PH32 - PH33, PH45 - PH48, PH30 - PH31, PH34 - PH44, PH49 - PH50, ZE1 - XE3.

Express Delivery (1-3 Business Days) - $22.00*We cover all duties and taxes when shipping to the US

Worldwide Express (1-5 working days) - £18 

Please note: We cover duties and taxes on all orders to the US and EU, outside of that you may be liable for charges.

We ship worldwide with DPD and FedEx. All orders are normally dispatched within 24 hours Monday- Friday.

UK Next Day- 1 day (If ordered before 2 pm, Monday-Friday) 

UK Saturday Delivery- (If ordered before 2 pm on Friday)

UK Economy – 2-5 days

UK/Worldwide Express – 1-3 days.

We ship to the US using a FedEx priority service.
All orders are normally dispatched within 24 hours Monday- Friday.Express Delivery (1-3 Business Days) - $22.00

As soon as your order has been dispatched we will send you an email with your tracking number. 
We can’t wait for you to create MERABI moments!

Refunds & Exchanges

We hope you love your MERABI, however should you need to return your item, you can do so within 14 days of receiving your order. All items must be returned in an unworn and resalable condition. 

Please note, refunds will be processed within 7 working days of receipt at our HQ.
Return and customs fees must be covered by the sender.

Please use the Returns Portal to process your refund. 
When using our Returns Portal you will need a printer.

No, we do not offer exchanges. If you need a different size, color or style we recommend returning the original item for a refund and buying the new item.

Yes, you can use our Returns Portal to get a reduced rate or your local postal service.

Please note when using our Returns Portal you will need a printer.

Return and customs fees must be covered by the sender. 

Refunds will be processed within 7 days once received back at our MERABI HQ. Thank you for your patience.

AFTERCARE

Due to the delicate nature of our styles, we advise dry cleaning only for best results.

Due to the nature of our garments please be careful with sequin and hand-embellished items.
These are delicately made so please be mindful of jewellery when worn.

Your MERABI can easily be altered in length by a local seamstress and will not affect the desired look, fabric or design.
You can also email hello@nadinemerabi.com should you require any further assistance here.


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