You can place an order directly on our website. You can also send over an email to email@example.com and our sales team will be happy to assist you with your order. We can also take orders over the phone on +44 (0)161 834 9648.
We accept all major international credit and debit cards and PayPal.
No, we are an online store with a design studio in Manchester. We do offer appointments at our studio so if you would like to visit please get in touch at firstname.lastname@example.org.
Please refer to our size chart here.
If you need any assistance selecting a size you can email us at email@example.com and we can help you select a size.
You can email your height and the dress you are interested in to firstname.lastname@example.org and we will assist you.
Of course, please email email@example.com and our design assistant will help you select the perfect size for you.
To help select a size for you please let us know your bust measurement, under bust measurement, waist measurement and bum measurement a long with your height.
UK Economy (2-5 working days) - Free
UK Express (1-2 working days) - £5
Worldwide Express (1-5 working days) - £10 / €13 / $14
Please note: For international shipments we are not liable for payment of Customs and Duty Charges
We ship worldwide with DHL. All orders are normally dispatched within 24 hours. UK Economy – 5-10 days
UK/Worldwide Express – 1-2 days when ordered before 2PM on a working day.
Saturday upgrades are available, please email firstname.lastname@example.org to arrange a Saturday delivery service.
As soon as your order has been dispatched we will send you an email with your tracking number.
We’ll do our very best! Please always email us on email@example.com and let us know what date you need your dress for and we will be able to advise you on an exact date.
Yes we offer a fully and partially bespoke service. Please email firstname.lastname@example.org for more information.
You can request an exchange for goods you have purchased on nadinemerabi.com up to 14 days after receiving your order.
Please use the Returns Centerto process your exchange.
You can request a refund for goods you have purchased on nadinemerabi.com up to 14 days after receiving your order.
Please use the Returns Center to process your refund.
Please send back your order within 14 days of requesting your refund.
Please visit the Returns Center to process your refund or exchange.
Please note - Returns must be received in their original packaging, and must have the original swing tag in tact. Return and customs fees must be covered by the sender.
Refunds will be processed within 7 days and normally within 48 hours.
Klarna is a payment service provider that lets you split your payments into sections. You can read more about this here.
Pay later in 3 will allow you to spread the cost of your purchase over 3 equal payments. The payment for each instalment will automatically be collected from the debit or credit card you entered at checkout. Your first instalment will be collected when your order is confirmed by NADINE MERABI and instalments 2 and 3 are scheduled 30 and 60 days later, respectively.
To use Pay later in 3 you must be at least 18. Whilst this option is widely promoted, Pay later in 3 is subject to your financial circumstances. When choosing Pay later in 3, our assessment will not affect your credit rating.
Klarna is unique and offers Pay later in 3 based on a number of factors such as the order value, previous order history and item availability. If you are 18 or over, you can improve your chances of being offered Pay later in 3 by ensuring you provide your full name and accurate address details and shipping to your registered billing address. All orders are assessed individually. Just because you have been accepted for a Klarna payment method before does not mean it will be offered for every order and in turn, as it is denied does not mean it will be denied for all future orders.
If you want to make a purchase with Klarna using Pay later in 3, you'll need to provide your mobile phone number, email address, current billing address and a debit or card card. The mobile number is required in case we need to reach you. All communications will be sent to your email address. It's very important that you give us the correct details, as otherwise you will not receive your payment schedule and any updated order information.
Klarna may run so-called unrecorded enquiries (or soft credit searches) that do not affect credit scoring and are only visible to you and Klarna, but not visible to other lenders. Neither Klarna nor NADINE MERABI run credit searches against you that could impact your credit rating.
Payment for your Pay later in 3 will automatically be collected from the debit or credit card you entered at checkout. The first payment is taken when the order is confirmed. The second and third instalments are collected 30 and 60 days, respectively, after the first instalment.
As soon as NADINE MERABI have accepted your cancellation/return, Klarna will cancel any future scheduled payments as well as refund any amounts due.
Klarna will automatically attempt to collect your payment for your Pay later in 3 purchase at NADINE MERABI from the debit or credit card you entered at checkout. If we are unable to collect your payment on the scheduled due date Klarna will make one further attempt to automatically collect payment two days later. Should this last payment attempt fail, Klarna will issue you a statement for the full outstanding order amount which will become payable 15 days later. Klarna shall notify you when a payment is due two days in advance of attempting to collect your payment.
If you want to make a purchase with Klarna you need to provide your name, address, email address and mobile phone number. For some orders you may need to provide your date of birth, too. All information will be sent to your email address, including payment reminders and links to your online statements. It's very important that you give us the correct details, as otherwise you will not receive the payment information.
Payment information is processed securely by Klarna. No card details are transferred to or held by NADINE MERABI. All transactions take place via connections secured with the latest industry standard security protocols.
No, this is not currently possible for Pay later in 3 purchases.
Klarna will notify you via email and push notification when a payment is due and when this has successfully be collected, or in the unlikely event of your payment failing. If a payment has been collected but you have not received payment confirmation, you can always check the status of your order and payments by logging in at www.klarna.com/uk.
Once NADINE MERABI has received the return (partial or full) and you have received their confirmation of this, an updated statement with an adjusted payment schedule will be sent to you by Klarna if you've made a partial return. With a full return, we shall refund any payments collected and cancel any future scheduled payments.
In the event that your goods have not been received please call NADINE MERABI to check on your order and delivery status. You can also contact Klarna’s Customer Service so that we can postpone the due date on your payment.
As soon as the store has registered your cancellation or your return, the refund will be processed within 5-7 business days.
You can log in at www.klarna.com/uk, where you will find all of your orders and payment schedule information.
Visit Klarna’s Customer Service for a full list of FAQ’s, live chat and telephone options.
We do not store personal or financial information in the payment process, nor do we share this information with 3rd Parties.
Alexander Merabi Ltd (we or us) is committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting nadinemerabi.com (our site), you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Alexander Merabi Ltd of Unit 9, 325 Ordsall Ln, M5 3LW.
We may collect and process the following data about you:
We use information held about you in the following ways:
Information you give to us. We will use this information:
Information we collect about you. We will use this information:
Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
We may disclose your personal information to third parties:
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site, and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes, or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at email@example.com.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.